Mayan Palace Rivieria Mayan Resort
Jul 1st, 2013, 09:39 AM
#2
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The hotel was ok as far as the room goes, but everything else was subpar. The food was so-so, drinks were super sweet, and everything pretty much shut down at 11pm.
If you have a room adjoining someone else's, you will hear everything. You can hear everything in the halls, from children crying to running down the hall playing. There was no listing for activities, everything was by word of mouth by meeting other guests. You didn't find out something was happening until you walked past it. The was property is so large, they have a shuttle service to take you from the rooms to the restaurants. I am sure we missed a lot just by not going a certain way. We didn't find out they had happy hours until our last night. We were there 8 days. What a waste. The excursions they offered were ok, but beware of the timeshare breakfast (4 hours): http://www.timesharescam.com/blog/51...imeshare-scam/
One last thing. You can't swim from there beach. It's rocky.
If you have a room adjoining someone else's, you will hear everything. You can hear everything in the halls, from children crying to running down the hall playing. There was no listing for activities, everything was by word of mouth by meeting other guests. You didn't find out something was happening until you walked past it. The was property is so large, they have a shuttle service to take you from the rooms to the restaurants. I am sure we missed a lot just by not going a certain way. We didn't find out they had happy hours until our last night. We were there 8 days. What a waste. The excursions they offered were ok, but beware of the timeshare breakfast (4 hours): http://www.timesharescam.com/blog/51...imeshare-scam/
One last thing. You can't swim from there beach. It's rocky.
Jul 1st, 2013, 05:35 PM
#4
Join Date: Aug 2005
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We stayed there in 2010. I am definitely NOT a resort sort of a gal but our daughter and her husband had a timeshare suite and offered to share. The suite was gorgeous. We had a rental car and spent most if our time off resort. There are links on the main page of the Riviera Maya photo collection below. Happy trails!
http://www.flickr.com/photos/staceyholeman/collections
http://www.flickr.com/photos/staceyholeman/collections
Jul 1st, 2013, 05:55 PM
#5
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Beware of Vacation Class S.A. de C.V. (advertising The Bliss Resorts, Bliss Vacation Club, Grand Mayan, Vida Vacations, VidaSales and more).
My mother and I traveled to Mexico to celebrate my graduation from college. After about seven hours traveling we were met at the airport in Cancun by some saleswoman misrepresenting her intention. The next day we were at their Grand Mayan where we were subjected to five hours of high-pressure sales tactics before we relented signing an English-only document purporting to be selling "lodging rights and services."
After getting away, we learned more about whom we had been picked up by from websites like tripadvisor, timesharescam, complaintsboard, scam, mescam, pissedconsumer, independenttraveler, and fodors, to name a few (all ending dot com). We notified the sales office that we cancel and asked for our downpayment back. They pretend to be confused and refuse.
We learned that Mexican law protects consumers under PROFECO; that all contracts regarding property in Mexico, including timeshares, must be in Spanish and bear certification by a Notario--neither of which was true for us; and that we can file a complaint in at any Mexican Consulate.
Our lawyer is putting together copies of their responses to share with you the names (and taunting words) of these sales people and the additional aliases they use. We hope that this post reaches you before you travel to Mexico, so you know to stay away from these people when they try to get you at the airport.
My mother and I traveled to Mexico to celebrate my graduation from college. After about seven hours traveling we were met at the airport in Cancun by some saleswoman misrepresenting her intention. The next day we were at their Grand Mayan where we were subjected to five hours of high-pressure sales tactics before we relented signing an English-only document purporting to be selling "lodging rights and services."
After getting away, we learned more about whom we had been picked up by from websites like tripadvisor, timesharescam, complaintsboard, scam, mescam, pissedconsumer, independenttraveler, and fodors, to name a few (all ending dot com). We notified the sales office that we cancel and asked for our downpayment back. They pretend to be confused and refuse.
We learned that Mexican law protects consumers under PROFECO; that all contracts regarding property in Mexico, including timeshares, must be in Spanish and bear certification by a Notario--neither of which was true for us; and that we can file a complaint in at any Mexican Consulate.
Our lawyer is putting together copies of their responses to share with you the names (and taunting words) of these sales people and the additional aliases they use. We hope that this post reaches you before you travel to Mexico, so you know to stay away from these people when they try to get you at the airport.
Jul 2nd, 2013, 08:49 AM
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That's the beauty of travel forums. You can learn in advance what to expect and what to avoid.
You can see what a blast we had there by starting on this blog page and hitting 'Newer Posts' at the bottom.
http://2010latinamericaadventures.bl...d-our.html?m=0
You can see what a blast we had there by starting on this blog page and hitting 'Newer Posts' at the bottom.
http://2010latinamericaadventures.bl...d-our.html?m=0
Jul 8th, 2013, 04:28 PM
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My mother and I have received an "offer of settlement" (viewable at this link http://tinyurl.com/k3mggkf) that would obligate us to lie about our experience with these people who have identified themselves to us as Bliss Resorts, Bliss Vacation Club, Vida Vacation Club International Sales, Grupo Vida Vacation, Mayan Resorts, Riviera Maya, et al.
First, this offer purports to create a contractual relationship between us and another company, to wit: Premium International Vacations S.A. de C.V. We are trying to sever ties with the authors of this unpleasant chapter of our lives, not expand the list of characters.
Second, this offer purports to have us surrender our free speech rights, and goes further by obliging us to participate in marketing activities, such as posting positive comments, on behalf of the Premium International Vacations S.A. de C.V. and its unidentified "Affiliates," for no consideration other than the return of our own money.
Third, this offer demands our silence, requiring us to keep these terms a secret, and never to speak about it, under threat. Meanwhile, we are suppose to trust that the "Person Offering Settlement" noted on this offer with an office at the Riviera Maya (a) has the authority to make this offer, and (b) will eventually refund our downpayment.
Who are these people? And why would any reputable hotel or resort allow them on their property to take our money? More importantly, why hasn't any of THESE hotels and resorts contacted us to resolve this?
First, this offer purports to create a contractual relationship between us and another company, to wit: Premium International Vacations S.A. de C.V. We are trying to sever ties with the authors of this unpleasant chapter of our lives, not expand the list of characters.
Second, this offer purports to have us surrender our free speech rights, and goes further by obliging us to participate in marketing activities, such as posting positive comments, on behalf of the Premium International Vacations S.A. de C.V. and its unidentified "Affiliates," for no consideration other than the return of our own money.
Third, this offer demands our silence, requiring us to keep these terms a secret, and never to speak about it, under threat. Meanwhile, we are suppose to trust that the "Person Offering Settlement" noted on this offer with an office at the Riviera Maya (a) has the authority to make this offer, and (b) will eventually refund our downpayment.
Who are these people? And why would any reputable hotel or resort allow them on their property to take our money? More importantly, why hasn't any of THESE hotels and resorts contacted us to resolve this?
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chefdarka
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Sep 26th, 2006 05:10 AM
