Mexico & Central America Forums

Start a new topic Change Forum
Advanced search

Help ! - FRAUD concern, Mayan Palace/Cancun Bay Tours, Riviera Maya

Jump to last reply

The Mayan Palace ("Vida") airport representative pulled a bait and switch on us at the airport saying he was a representative of Mexican govt tourism which was sponsoring a tour promotion, tkts for which could be picked up at the Mayan Palace hotel - a 20 minute commitment/process.
When we arrived at the resort we were told we had to stay for a 90 min Vacation Club presentation. Three hours and 6 sales people later we finally got out of there but not before one saleswoman got especially nasty and said we couldn't leave until she was finished presenting. In retrospect we should have stood up & sacrificed the cash deposit on our " promotional tour" tkts.
That said, we now have tkts to visit Chichen Itza with Cancun Bay Tours. Is this even a real tour company? Please help!
I'm definitely willing to give up the money to avoid another horrible experience.

14 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Mexico & Central America activity »
  1. 1 7-8 Days in Panama. Suggested Itinerary?
  2. 2 Cancun car rental/emd3 plus others help!
  3. 3 Thoughts on Cayo District tours/accommodation options
  4. 4 43 Missing Students in Mexico
  5. 5 Trip Report Hopefulist in Guatemala 2014 (#3)
  6. 6 Costa Rica will include airport tax in ticket price
  7. 7 Belize in June?
  8. 8 BEWARE: Alamo Car Rental in San Jose STAY AWAY
  9. 9 Mexico City and the butterfly migration....anyone been?
  10. 10 Tulemar bungalows vs Arenas del Mar
  11. 11 Mexico City
  12. 12 How to climb volcanoes at night
  13. 13 Two Young Women Traveling Alone in Mexico
  14. 14 Bus service from San Jose´ del Cabo to Totos Santos
  15. 15 MEXICO CITY (DF)....restaurants, fondas--looking for great food&music!
  16. 16 Questions re. Bosque del Cabo Cabinas
  17. 17 Monteverde Accomodations
  18. 18 Oaxaca in November
  19. 19 Costa Rica Intinerary help--Arenal and Guanacaste
  20. 20 Trip Report DD and I recently returned from five wonderful fun filled days in PV
  21. 21 OAXACA markets….question or
  22. 22 Timeshare Presentation For Deep Discount On A Resort Worth It???
  23. 23 Costa Rica with a 8 year old boy?
  24. 24 Looking for Bias Bajas Restaurant/Costa Rica
  25. 25 Dominical Costa Rica
View next 25 » Back to the top