Mexico & Central America Forums

Post New Topic

Recent Activity

  • How do you plan your trips?
  • Please help us learn by participating in a brief survey.
View all Mexico & Central America activity »
  1. 1 Sad Sad Day for my favorite beach city
  2. 2 Nicaragua - dividing time between Leon and Granada
  3. 3 San Jose to Puerto Viejo Costa Rica and Hostel in San Jose
  4. 4 New to Travel is Costa Rica in Rainy Season
  5. 5 best AI Adult in Cancun and the Riviera
  6. 6 Guanajuato to Mexico City and Butterfly Sanctuary
  7. 7 Returning home
  8. 8 White hair in Valladolid....
  9. 9 Family trip to Costa Rica in December.
  10. 10 Please help with my Yucatan itinerary
  11. 11 Uber in Panama
  12. 12 Costa Rica in summer (end July/early August) with kids
  13. 13 Our CR Itinerary & a Spider Question
  14. 14 Shuttle Bus Service in Costa Rica
  15. 15 Mexico (Yucatan Peninsula) Non AL suggestions
  16. 16 4 days in Belize
  17. 17 Trip Report Belize trip report-April 3-10th
  18. 18 Belize in Aug 25-Sep3
  19. 19 Luxury hotel off the beaten path?
  20. 20 Trip Report An Afternoon In Guadalajara
  21. 21 Sayulita in September
  22. 22 Trip Report Tulum Ruins
  23. 23 5 day belize itinerary
  24. 24 2 weeks in Costa Rica: Go North or South?
  25. 25 Copper Canyon
View next 25 » Back to the top

Help ! - FRAUD concern, Mayan Palace/Cancun Bay Tours, Riviera Maya

Jump to last reply

The Mayan Palace ("Vida") airport representative pulled a bait and switch on us at the airport saying he was a representative of Mexican govt tourism which was sponsoring a tour promotion, tkts for which could be picked up at the Mayan Palace hotel - a 20 minute commitment/process.
When we arrived at the resort we were told we had to stay for a 90 min Vacation Club presentation. Three hours and 6 sales people later we finally got out of there but not before one saleswoman got especially nasty and said we couldn't leave until she was finished presenting. In retrospect we should have stood up & sacrificed the cash deposit on our " promotional tour" tkts.
That said, we now have tkts to visit Chichen Itza with Cancun Bay Tours. Is this even a real tour company? Please help!
I'm definitely willing to give up the money to avoid another horrible experience.

16 Replies |Back to top

Sign in to comment.

Advertisement