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Trip Report First trip to Cabo...the good, the bad and the ugly

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I will start by saying that I always kinda wanted to go to Cabo san Lucas. We went because a friend with a time share wanted to sell their week and we have friends who love Cabo, so we went. If you love Cabo, that's great and forgive me...we didn't. It did have its good points but the lasting impression we have of it is....hassle.

Let's start with the good -
....we had great weather. A little more humid than I would have expected but sunny and hot.
...the spectacular views of the coast from our hotel...really fantastic!
...the Sky Pool at Pueblo Bonito Sunset Beach....infinity pool from the highest point of the resort. Terrific views and good drinks (before the drunk crowd fires up around 2pm)
...the golf (according to my husband...I don't play, but he played twice and loved both courses he played).
...Hacienda Cocina y Cantina...wow, what a view! Beautiful beach and pool scenery with wonderful food and cocktails. Great spot and the perfect last night out.
...seeing El Arco from the water...very cool.
...watching my husband catch his first salt water fish, a gorgeous dorado (and having it as ceviche on the boat 2 hours later).
...seeing our first Marlin on the same trip....he fought like hell and broke free, although he would have been released anyway...pretty exciting to see.

The bad -
...Pueblo Bonito Sunset Beach resort...it's quite pretty but the lack of service is appalling. The front desk and concierge desks are not focused on you, the guest, at all.
...You are constantly approached to attend one of their timeshare presentations...as soon as you check in you are given the hard sell, at every meal, at the pool...vultures.
...They could help you, as a guest, but don't make it a priority. You are treated a bit more as a cash flow opportunity rather than a vacationing guest.
...Both ATMs on the property were not working and they did not care or offer other alternatives to get cash (which we needed for fishing), we had to leave the property to get cash
...If you exchange US dollars for pesos you get the once over like you are a criminal and they don't apologize for anything - ever (like not telling you to bring your passport with you to exchange money at the front desk when you call to ask if they will do that for you, hike up there, wait in line twice and then they tell you, after looking at you like you are definitely doing something wrong by changing money, on vacation in another country).
...Out of towels at two different pools or two separate days....are you kidding?
...Slow service at the Bistro, especially at breakfast....everything takes forever and there are no managers around to keep things moving and provide some direction.
...only 2 spots on the entire, huge property with free wi-fi....again, it's not set up for your convenience at all. Forget trying to get it in your condo (you can pay extra for it but another guest did so and said it was so slow, not worth it).
...the super drunk crowd at Pueblo Bonito pools...like vacationing at a frat house...not for me
...housekeeping leaves you a reminder envelope to tip them the day before you check out. I didn't mind tipping them, they did a good job but I think it is a bit presumptuous to ask for a tip...one last shot for Pueblo Bonito to get more money out of you. To me, it's tacky.

The ugly -
...the ridiculous bait and switch hassle in renting a car (National) with the confusing charges and options that you don't really understand (which is the point) and the $2000 deposit they take and when you turn the car in...they send a LETTER to cancel the deposit...it's 2013...a letter???? Come on! (it also took forever just to do the paperwork and then we stood in the sun waiting for the car, which was not ready). Oh, and they also tried to hook us up with golfing with some kind of timeshare "catch"....not ok.
...I got frisked, and I do mean frisked while boarding the plane home. My carry on bag was searched twice at the airport, once at security and again while boarding. OK, fine but frisked??? I don't need that kind of hassle...I have been to multiple countries and have never been frisked....I could see it if I set off the metal detector at security, but I didn't and this was just a random BS search right at the airplane door.

Adios, Mexico....we far prefer Hawaii for a beach getaway, so that's where we and our dollars will go next time.

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