Mexico & Central America Forums

Start a new topic Change Forum
Advanced search

Dollar - Thriffty Terrible service, stealling money !!!

Jump to last reply

I just got back from Cancun, I got a rate from Expedia to rent a car thru Dollar-Thrifty Car rental company (at the Cancun Airport). The quote was for 9 days for $119 usd. When I went to the Dollar-Thrifty company to rent my car they told me I HAD TO BUY an insurance or they wouldn't rent me my car (adding this to a total of almost 500 usd).

When I returned my car I asked to speak with the Manager (Marisela Escalante) and she told me that she was very sorry, but that the insurance was "optional" but no money could be returned. They are actually telling this to people so that they can sell the car rental at a much higher price, be advised, I just wanted to advise all of you about this terrible situation that is happening.

And if this wasn't enough they give you and exchange rate completely on their favor, we also complained about this and they lower the exchange rate, this is stealing and has to be stopped. I have the invoice and I can send it to you, the name of the people renting us the car at the Cancun location was Ariel Hau.

7 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Mexico & Central America activity »
  1. 1 think twice before using expedia
  2. 2 Meztli Spanish School in Tulum, Mexico
  3. 3 OAXACA markets….question or two..guide?
  4. 4 Bringing snacks into Mexico
  5. 5 best places in Baja
  6. 6 Beachfront in Tulum
  7. 7 Belize, first time
  8. 8 las palapas/mahekal???? Looking for quiet AI in Mexico???
  9. 9 How far a drive from Playa Grande to Riu Palace?
  10. 10 Catamaran Sailing in Costa Rica & Questions Answered
  11. 11 Costa Rica with young kids
  12. 12 10 Days in Central America. Where should I go?
  13. 13 Trip Report Lovin' Costa Rica with Kids
  14. 14 Security in Oaxaca
  15. 15 Panama for Chistmas - tips? ideas?
  16. 16 Mexico City and the butterfly migration....anyone been?
  17. 17 Guatemala for adventure, activity and relaxing?
  18. 18 MEX to Polanco hotel? Taxi?
  19. 19 Things to do in Papagayo in the rainy season?
  20. 20 Shoes for Costa Rica in Nov.
  21. 21 One week home-stay/ language school during hoilday
  22. 22 Trip Report Exploring “Greece” in Costa Rica
  23. 23 cancun
  24. 24 Best 10 places in Cancun
  25. 25 Turtle rescue in Sayulita?
View next 25 » Back to the top