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Cancun - Reliable Car Rental?

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I have read so many horror stories about car rental agencies in Cancun and I really need to rent a car while I’m there in a few months. Has anyone used a car rental agency in the last year or so that they are happy with? All the reviews for Easyway were very good up until a couple of years ago and since then they seem to have gone really downhill that’s why I’m looking for recent reviews. Thanks.

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    I booked through Autoeurope and ended up with a Europcar rental. We were very happy with it especially since we needed to return the car to Cancun airport at an ungodly hour (4am) and was concerned about the rental location being open. It was advertised as open 24/7 and indeed there were staff there to help us. They were just not in the office, they were sleeping in a nearby vehicle. They were waiting for us, they opened the office and gave us a lift to the terminal once the paperwork was completed.

    We had to pay a one way drop off fee because we picked up the car in PDC and dropped off in Cancun. Autoeurope told me they would find out the dropoff fee and if I didn't like the price, I could cancel my reservation without penalty. As it turned out, it was only $33 and this was the price that Europcar charged, when we returned it.
    We had no issues with the car, we checked it over very carefully before driving off. Things we probably would not normally check, like condition of the seat covers and other things inside the car, spare tyre etc plus all the usual (windshield, existing damage matches the damage report, if not report it before driving off etc).

    I recommend you take all insurances available, eg CDW, PAI etc. I also recommend you take note of where to return the car to, as we could not see any directions to car rental return, but we did a test run back during the day and figured it out.

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