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You can still drop off a rental car in Orvieto or pick one up

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There is a something of a rumor going around message boards that it is no longer possible to drop off a rental car in Orvieto -- which is a popular location for doing so if you are headed to Rome, but don't want the hassles of driving into Rome, and would rather drop off the car in the countryside and take a train into Rome.

But there is a Hertz office in Orvieto, so if you rent a car elsewhere in Italy from Hertz, you can drop off the car in Orvieto and take the train to Rome. The confusion arose because previously some rental car consolidators like AutoEurope and Kemwell offered bookings that included an Orvieto drop off. They no longer do. Your only option is to book through Hertz.

You can also pick up a rental car at the Hertz office in Orvieto by booking directly with Hertz. Again, consolidators don't offer you that option. There have been some complaints about slow service at the Orvieto office, and about lack of reassurances that bookings are guaranteed to be honored. So you might want to look at reviews -- and of course, some people never book with Hertz due to current charge policies or past bad experiences (but the same is probably true of all the rental agencies and consolidators).

In the overall scheme of things, some people will consider the convenience of an Orvieto drop-off or pick-up sufficient reason to go with Hertz for the car rental in Italy. Others will prefer to avoid Hertz, for their own reasons, and try to find other towns with drop-off options + trains (Chiusi is close by) or simply deal with Roman traffic, going in or out.

But the Orvieto option is still there for those willing to book with Hertz.

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