Warning - FlyFar.ca
May 29th, 2014, 08:05 AM
#1
Original Poster
Join Date: Jan 2011
Posts: 370
Likes: 0
Received 0 Likes
on
0 Posts
Warning - FlyFar.ca
Just a heads-up if you see a fantastic airfare from FlyFar.ca -- it may not be what it appears.
I've been checking airfare regularly the last several months, so when a Skyscanner alert showed airfare to London from a nearby airport for $533 round-trip (about $300 less than it's been running all along from this airport), I jumped at it. I hadn't seen FlyFar.ca on Skyscanner before and thought maybe it was a new company.
Even though FlyFar.ca's site said the $585 rate (up a bit from Skyscanner's $533) "includes taxes and fees," the company must consider "charges" separately, because that adds $300 to $400 more to *each* ticket. End result -- no better deal than the other airlines are offering.
The way costs are reported on the website, though, is confusing, and unless you carefully read everything before you confirm (which of course everyone should do every single time with any purchase), it would be easy to get duped.
I did some quick Googling of this company and reviews are mixed. A couple people have had good experiences but many more travelers have reported flights cancelled at the last minute (and no new flight provided, with thousands of dollars' worth of tickets hung up in the system), additional credit card fees assessed, phone lines cut off every time they try to lodge a complaint, promises of refunds followed by no refunds and no return calls for days, etc.
It might all be OK, but just do your homework first and realize the potential risks with this group. It's also somehow affiliated with FlightNetwork.com, according to the page source info on the website, and FlightNetwork has pretty low ratings on Yelp and TripAdvisor.
I've been checking airfare regularly the last several months, so when a Skyscanner alert showed airfare to London from a nearby airport for $533 round-trip (about $300 less than it's been running all along from this airport), I jumped at it. I hadn't seen FlyFar.ca on Skyscanner before and thought maybe it was a new company.
Even though FlyFar.ca's site said the $585 rate (up a bit from Skyscanner's $533) "includes taxes and fees," the company must consider "charges" separately, because that adds $300 to $400 more to *each* ticket. End result -- no better deal than the other airlines are offering.
The way costs are reported on the website, though, is confusing, and unless you carefully read everything before you confirm (which of course everyone should do every single time with any purchase), it would be easy to get duped.
I did some quick Googling of this company and reviews are mixed. A couple people have had good experiences but many more travelers have reported flights cancelled at the last minute (and no new flight provided, with thousands of dollars' worth of tickets hung up in the system), additional credit card fees assessed, phone lines cut off every time they try to lodge a complaint, promises of refunds followed by no refunds and no return calls for days, etc.
It might all be OK, but just do your homework first and realize the potential risks with this group. It's also somehow affiliated with FlightNetwork.com, according to the page source info on the website, and FlightNetwork has pretty low ratings on Yelp and TripAdvisor.
Jun 15th, 2015, 09:34 AM
#4
Join Date: Jun 2015
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
I totally agree. Flyfar.ca cheat. They apply extra fees that are not clearly stated during the booking process. Then you receive two different amounts charged to your credit card, whose one is for Flyfar.ca. They state the fee amount when you have already confirmed the payment. This is unfair and illegal.
I realized that booking the same flight directly through the airline would have been cheaper. Unfortunately, it was too late.
I realized that booking the same flight directly through the airline would have been cheaper. Unfortunately, it was too late.
Sep 15th, 2015, 10:43 AM
#6
Join Date: Sep 2015
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
Guys, I made an account just to share my experience.
These guys at FlyFar overcharged my credit card by 30bucks with a bunch of B.S. extra charges. I called their customer service, got a robot, and finally a person. They had me email their customer service.
I asked for a refund, they refunded only 20 bucks after I emailed them. Then I said "Hey, that's not what I authorized on my card". And they said they wouldn't refund the spread (about 7 dollars) because I agreed to something in their terms and conditions. So they tried to scam me out of 30 bucks, and now they are falling back on their conversion rate policy. What a bunch of scumbags.
We were talking about a 7 dollar spread here, AFTER they overcharged me by 30 dollars. They admitted this was an overcharge.
They probably make thousands from these shady business practices. That's why you must watch your credit card statements like a hawk.
AVOID FLYFAR AT ALL COSTS. CRAP CUSTOMER SERVICE. CRAP COMPANY.
These guys at FlyFar overcharged my credit card by 30bucks with a bunch of B.S. extra charges. I called their customer service, got a robot, and finally a person. They had me email their customer service.
I asked for a refund, they refunded only 20 bucks after I emailed them. Then I said "Hey, that's not what I authorized on my card". And they said they wouldn't refund the spread (about 7 dollars) because I agreed to something in their terms and conditions. So they tried to scam me out of 30 bucks, and now they are falling back on their conversion rate policy. What a bunch of scumbags.
We were talking about a 7 dollar spread here, AFTER they overcharged me by 30 dollars. They admitted this was an overcharge.
They probably make thousands from these shady business practices. That's why you must watch your credit card statements like a hawk.
AVOID FLYFAR AT ALL COSTS. CRAP CUSTOMER SERVICE. CRAP COMPANY.
Nov 23rd, 2015, 06:49 PM
#7
Join Date: Nov 2015
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
DO NOT USE THIS COMPANY.
I've had a booking in "pending" status for a month now, with no ticket. My flight leaves in 3 days. They refuse to cancel the booking as they still think they can find me a ticket, but won't guarantee that they will. They say if they can't find tickets within 24 hours of my departure date, then they will cancel the booking - and I will still have to pay a fee :/ Totally unethical. Worst customer service experience of my life. Not worth it.
I've had a booking in "pending" status for a month now, with no ticket. My flight leaves in 3 days. They refuse to cancel the booking as they still think they can find me a ticket, but won't guarantee that they will. They say if they can't find tickets within 24 hours of my departure date, then they will cancel the booking - and I will still have to pay a fee :/ Totally unethical. Worst customer service experience of my life. Not worth it.
Thread
Original Poster
Forum
Replies
Last Post
usernameistaken
Air Travel
8
Jun 3rd, 2010 10:41 AM
Genie
Europe
7
Sep 30th, 2002 04:47 AM
