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          Vienna Trip Report

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          OK, I've been back from my Viennese vacation for 2 weeks now and finally had time to sit and write my impressions. Warning, this is a long trip report. Overall I had a great time and really enjoyed the city. The people were very friendly and I don't think I met a rude or unhelpful person the entire time. I stayed in Vienna for 7 days. My opinion was that this was a few days too long but I did a few day trips to occupy the time. Here is my report;

          AUSTRIAN AIRLINES

          I flew to Vienna from London on Austrian Airlines (http://www.aua.com). Before I speak about the airline let me say that if you use the new Heathrow Express train from Paddington Station you can check you luggage and get your boarding pass at Paddington Station (providing you check in 2 hours in advance). The Heathrow Express takes only 15 minutes and runs every 15 minutes. The cost is a mere £11.70 one way or £22.50 round trip. Tickets are easily purchased at the self serve machine near where the train departs. The machine also accepts Visa and Mastercard. http://www.heathrowexpress.co.uk/. Anyway, the flight to Vienna was uneventful and arrived on time. The jet was an Airbus A320 which I prefer over Boeing jets. Seats were comfortable and leg room was OK for a flight of this length. The food was a warm ham sandwich with melted cheese on a crispy roll. It came with a piece of cake with what seemed to be apricots on the top. Austrian Airlines was a bit stingy with the Diet Coke. One glass full, no can, little ice. Although they did consistently offer coffee and tea refills throughout the flight. The flight attendants all were very friendly, maybe more so than on other airlines. I got my ticket free with miles so I could not get a mileage credit. Austrian Airlines is part of the Star Alliance (http://staralliance.com) so if you belong to United Airlines "Mileage Plus" you can get United Airlines miles for this flight. British Airways also flies direct from London. Unfortunately non of those new European low cost airlines fly to Vienna from London.

          VIENNA AIRPORT

          This is not a very attractive place. Immigrations was a bit slower than I expected. There weren't very many shops or cafes. What food was available seemed a bit plain and yukky. Luggage delivery was a horror. We waited about one half to 45 minutes for our luggage because of a storm outside. Even after the rain and thunder stopped it took forever to deliver the luggage. Once outside the customs area there was the usual frenzy of people rushing about. Once you pass through customs there is numerous counters for shared van transportation to the city. There is also an ATM to get Euros and some more disappointing food. http://english.viennaairport.com/airport.cfm

          TRANSPORTATION TO THE CITY

          I was going to take a taxi to my hotel to save time but the weather wasn't so good on my arrival and I was feeling particularly stingy so I decided to take the Vienna Airport Line bus. The cost is only €5.80 and it runs every 30 minutes. The bus is easy to find and has plenty of storage for you luggage. The trip is non-stop to the Hilton Air Terminal. I have to say that this was a very uninspiring ride through a part of Vienna which has no character. I actually got concerned as I arrived that I wouldn't like the city because of what I saw. From what I understand there is also a flat rate taxi service from the airport for €23 (I think). This service is private service and does not do multiple stops or pick ups. I took it back to the airport from my hotel who made the arrangements. It was great! http://www.airportservice.at/

          AIR TERMINAL

          This place was more unattractive than the airport. Basically once you arrive you can either walk to your hotel, take the U-Bahn or a taxi. I choose to take the U-Bahn and after 15 minutes of figuring out where I was going I was on my way. Take note.... The U-Bahn here does not have down escalators or elevators so I had to carry my luggage down two levels to the train. Luckily at the Stephansplatz station there was an elevator and escalator to the street. The U-Bahn ticket was €1.50. You can get you ticket at a machine in the lobby which has a function which directs you in English. Don't forget to validate the ticket at the little blue box as you enter the train platform.

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