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Vat Refund (EU)

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Hi - I did some shopping in Italy and had the retailers fill out the Vat refund form as well. I was flying out of Europe from Switzerland. When I left Italy, I even had the forms stamped at the border. However, at the airport in Switzerland, I got really delayed and couldnt get the vat amount refunded. Can someone please recommend an alternative way of getting the amount refunded. Many thanks.

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