Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 https://goldenhealthcenters.com/skin-contour-cream/
  2. 2 What to do? Free evenings in Prague and Vienna
  3. 3 Europe First Timers
  4. 4 Seeking reasonable itinerary
  5. 5 Athens Help
  6. 6 Safety in Rome
  7. 7 Uber vs. TfL
  8. 8 Trip Report Criss-crossing the Camino: 5 weeks in Northern Spain (and a bit of France)
  9. 9 Eloping in London, honeymooning in Paris!
  10. 10 Are les plats ("Belon") oysters in Paris yet?
  11. 11 Norther Spain first Iteniary
  12. 12 Trip Report Trip report for Budapest, Vienna, Salzburg, Munich
  13. 13 Apartment Montreux area
  14. 14 1st Time to Ireland - what to wear?
  15. 15 Trip Report Crete Holiday
  16. 16 3 days in Spain - help where?!
  17. 17 8 in Rome or Rome + Amalfi in June
  18. 18 Where??-2 night trip from London
  19. 19 Lunch near Amboise, Loire Valley
  20. 20 Greek Village
  21. 21 One free day in Barcelona
  22. 22 Trip Report TRIP REPORT: Paris, Bordeaux, Dordogne, Toulouse, Provence, and more
  23. 23 Trip Report Trip Report: Amsterdam and Antwerp, May-June 2014
  24. 24 base in brussels
  25. 25 Rome or Venice first
View next 25 » Back to the top

Turkish Airlines - Need Help ASAP

Jump to last reply

My fiance and I are taking a trip to South Africa, taking Turkish Airlines from Toronto to Johannesburg. Flight's scheduled to leave tonight (8pm EST) but when trying to check-in online, noticed that Turkish Airlines seems to have no recognition of the first leg of our flight (Toronto - Istanbul). The 2nd leg and returns seem to be perfectly fine but Turkish Air's customer service is telling us that they think we may have cancelled the first leg and therefore are opening an investigation.

Maybe just me, but I've found their customer service to be very difficult to deal with. No answers, no call-backs, no progress. Who would cancel the first leg of a trip while leaving all 3 other flights intact? Is there anything I can do at this point to get this resolved within the next 10 hours? Any advice for how to approach customer service or who to call? Is Star-Alliance able to help on this? I've asked to speak with someone's manager and they simply said 'No'.

Looking for advice asap, thanks to all who are able.

5 Replies |Back to top

Sign in to comment.

Advertisement