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Turkey - Please Help w/internal flights!

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I really need some help with domestic flights in Turkey!

My family needs to take 3 one-way flights in August within Turkey:

1. Istanbul to Izmir
2. Izmir to Kayseri
3. Kayseri to Istanbul

I tried to book the first flight on Pegasus Airlines' website. I found a flight, entered all of our information, and entered my credit card information. But when I pressed enter, it took me to a webpage that said "Error" without giving me the ability to refresh the page.
I promptly wrote an e-mail to customer service and have not received a response.
I then called my credit card company and sure enough, the Airlines is trying to make the charge. I have not received any flight confirmation or anything - not one peep!
Has anyone else had this problem with Pegasus, and if so, how did it get resolved?
Is Pegasus a trustworthy, reliable airlines? I should add that I just now tried to use an Agent who told me their search engine doesn't show any flights on Pegasus, only on Turkish Airlines.
Turkish Airlines is exorbitantly expensive. What are my recommended options? Please, any advice is appreciated. Our dates in each region are firm; we only need internal flights. Thank you!

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