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Trouble with Cellular Abroad?

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I rented one of their international phones for a trip last week to Flanders and Amsterdam and was very disappointed at the end of my trip. The good service in Flanders stopped as soon as I got to Amsterdam. Following the identical instructions for making calls, I was unable to call anyone in Holland, anyone in the U.S., not even the Cellular Abroad help number. They were very slow in responding to emails, completely unapologetic, and I felt ripped off after having put more money onto the phone just for my time in Amsterdam.

Has this happened to anyone else with Cellular Abroad, and it you gave up on theem, what other service did you try?

Thanks.

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