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Trouble on Eurostar?

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Since we're booked for 2 weeks from now, London to Amsterdam, it seems the CEO of Eurostar has got us in his address book. The following is the full text of the email received this morning. I wasn't worried until I got it, since trouble on the line hadn't really had much notice in US media. Not sure I'm worried now, anyway. Anyone want to comment, explain, elaborate?

"Dear Traveller,

I wanted to personally update you on last week's disruption to Eurostar services in the Calais area, and more importantly, the urgent actions Eurostar and our industry partners are taking to ensure we can provide a reliable service.

You will have undoubtedly seen media coverage about disruption near to the Channel Tunnel in recent months, which until last week has primarily impacted Eurotunnel's lorry shuttle and freight operations. Unfortunately, on the evening of the 1st September, Eurostar services were also affected as trespassers led to the temporary closure of the high speed line in the Calais Frethun area. Six Eurostar services were heavily delayed whilst the authorities ensured the safe removal of people from the tracks and in turn secured the infrastructure to allow the safe passage of our trains.

Following this incident, we have been working very closely with our infrastructure partners to ensure that immediate measures are put in place to protect our services. These include:

• SNCF and French police increasing their resources in the area of the high speed tracks we use, and having a fast track response process if trespassers are seen in the area of our tracks;
• Undergrowth cleared from around our tracks making it more difficult for trespassers to hide - this work has already been undertaken;
• Additional fencing being built by Eurotunnel to protect the high speed lines in this area.

Together these measures significantly reduce the risk of future disruption, and improve the speed of response should this kind of incident happen again.

Rest assured we and our partners are working hard to ensure we can deliver the dependable service that you expect from us.

Yours sincerely, Nicolas Petrovic CEO, Eurostar"

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