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Trouble buying train tickets on Trentalia?

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Has anyone had any trouble buying tickets on Trentalia on the internet? I have tried several times with various credit cards and get a variety of error messages from no seats available to a banking error occurred.

I'm trying to buy tickets for a family of four from Florence to Rome on July 29. I also am going to need tickets from Rome to Orvieto for July 20. I had been told it was fine to wait on Rome to Orvieto, but now Im nervous that I won't be able to get any when we are there.

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