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Tricky Italian car rental companies

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I have been renting cars in Italy for many years. Up to now, I had no problem with the renting companies. But this time, I had a nasty experience with the Italian car rental Company (LOCAUTO).

I have rented an economy car (Lancia Ipsilon) from Locauto (autoeurope voucher number, EU8009930- Locauto ID 581563- Documento: FCO 14270).

I picked up the car on time (October 2nd) and return it back on time (October 7th).

Just 1- 2 km before I returned the car at Fiumicino airport (on October 7th, 2014 at 10:00 AM), I fulled the gas tank and received an invoice. Then I drove 1- 2 km to the car rental office.

The pointer did not showed ‘FULL’ at the time of return. I told the boy working for Locauto that I had the receipt. He was insensible and rude. He did not accepted the receipt and told met hat I have to pay a fine.

As I had two more hours of time, I drove back to the gas station. The man working at the gas station opened the hood of the car, disconnect the cable of the car battery and then reconnect the cable. The pointer began to reacted correctly. He told met hat this is a TRICK that some car rental companies do.

The car rental company (LOCAUTO) tried to fool me.
I have the receipt and the boy at the gas station accepted to be a withness.

Do I have some rights?
What can I do for this trick?

I’ ll appreciate your kind interest.

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