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***Trenitalia- Inaccurate seating arrangement ***

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Can anyone guide me through? Just purchased train tickets (2pax) from Florence to Venice via the website, I selected seats 8C & 8D (frontal seats - facing upward), when I received the confirmation email, it indicates 7C & 7D , which are facing backward! I have a tendency of having dizziness and migraine if I have backward seating, I tried to change online but there isn't any option, can anyone tell me how I can get this fixed? If I need to email Trenitalia, what should the email be? Any charges?

Thanks!

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