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Traveling in Italy

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We are traveling to Italy this summer and plan to jump around the major cities like Venice, Florence, Rome, and Naples/Capri.

We are working through a travel agent who has suggested we use Ciao Italy Tours. They will be picking us up and taking us to and from airports and train stations.

Has anyone used Ciao Italy Tours?

Do you think it is necessary to get escorted drivers especially if this is our first trip to Italy and we do not speak Italian? Would we be okay just getting cabs or taxis to take us to the train stations?

Any thoughts or recommendations are welcomed!!!!

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