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Travel agent for Capri and Amalfi Coast?

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Is it beneficial to use a travel agent? I am finding that some of the hotels I want are booked and I wonder if perhaps agencies book rooms so during high season and we could get a room that way? Also, we are first time visitors to this part of Italy and perhaps an agent would help us with logistics like getting the luggage to and from the hotel, renting a boat for a few hours and in general mistakes to avoid.

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