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Train ticket dilemma from Zurich to Milan

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We are flying in from USA to Zurich and booked a train from Zurich to Milan on trenitalia.com. However it says that our ticket is Self Service which means we need to print the ticket from a machine Self Service Station which can be done only if you are in Italy. So, how do we get hold of our ticket and what are our options? Any ideas? Thank you!

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