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Topping up TIM SIM card – exercise in frustration

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For several years I have had a SIM card from TIM with an Italian phone number. The number expires in spring 2014, so I need to top up in order to keep the number for another year. I'll need to use it in fall 2014.
The TIM website advertises recharges, but after I enter my credit card number, the site consistently bombs out, telling me the transaction cannot be completed and to try again later.
I've tried using my U.S. and French Visa cards, and PayPal, but nothing works.
Any idea why I can't buy new minutes on TIM.it? Or, alternatively, ideas on how to buy more TIM minutes another way, short of going to Italy?

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