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Tips for Home Exchanging from a Veteran

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This subject has come up on another thread. I recently wrote this post for knowyourtrade.com, a site devoted to home exchange. I do recommend that you go over there if you have questions because the site is focussed only on that. However, due to the interest expressed, I am posting the same advice here:

1. Never be too fussy about where you are going to end up swapping. If you need to be in Tuscany for two weeks on specific dates, rent an apartment. To be good at getting deals, you need to be as flexible as possible about everything.

2. For your first swap, exchange within your own country. When, for example, US citizens exchange within the US, all the washers, dryers and cars work the same way. You will be nervous on your first exchange and you do not need the added complication of worrying about how to work all the appliances and cars especially if you do not know the language of the country where you are going to travel.

3. If you think you are going to get a luxury Paris apartment right on the Seine walking distance from Notre Dame, forget about it. Ordinary people live all over and many people work in Paris from suburban locations. They are fine. They won't be as convenient for the Eiffel Tower, but they will be more convenient for seeing sites you never thought about. Certainly the driving from the house will be easier than looking for a parking space in any major city. You could throw a dart at the entire continent of Europe and you would find plenty to do within two hours of wherever it lands for day trips.

4. Cancelations after tickets are bought, in my experience, are more likely with very elderly people. I have had this twice. One time they moved out of their house and let me use it anyway. Talk about honesty! The other time it happened before either side had purchased tickets--fortunately. I am 60 now, but I am loathe to consider exchanges with anyone in their 70's or older because I wonder if the people on the other end are still up to exchanging. I do a lot of emailing if I have concerns and then decide.

5. Ticket buying: You buy your tickets at the same time. As soon as the people on the other end buy tickets, I buy tickets within 24 hours. That way we lock in together.

6. Most problems are caused by cars. I have had several cars that were not maintained as they should have been. An elderly German couple left me a car that basically did not run in any reliable fashion. I ended up spending too much time going back and forth to the repair shop (their repair shop and THEY paid) with the car before just giving up and using public transport. Since I was in a small town and public transport stank, I was furious because they KNEW about the problems with the car. While they had plenty of money to buy opera tickets in Washington, DC, they had no desire to repair the car because they did not use it much. You figure. Just dishonest.

And, folks, when you get to your destination, do not plan ambitious driving for a few days. Get to know your area where you are living. If you are driving a car in the UK, you will need to get used to driving on the other side of the road and shifting with the LEFT hand. Take it easy at first.

7. If you are going to Europe, insist on specific instructions for the washer and the dryer (if they have one). I am convinced that no two European washers and dryers work the same way. The newer ones have all these electronics (both here and in Europe). If you, as I do, have one of the older ones with dials, get instructions before you break something. Conversely, some people have old appliances in Europe; same advice: get directions so you know how to use them without problems.

8. Besides cars, differing standards of what people consider clean cause the rest of the problems. If you are a slob or a crazy clean nut, please don't exchange. The rest of us in the more normal range of cleanliness do just fine without dealing with slobs and nuts. Remember the Germans with the broken car? They were slobs. I had to wash dishes BEFORE using them. Not appreciated.

9. Leave exchangers comprehensive instructions for EVERYTHING. This will take time to do. I have a home exchange BOOK on my house that runs pages. It includes who to call for any emergency. I did have a plumbing emergency once while I was away. My home exchangers got a plumber in and saved me from a major mess. This things do happen and you don't want a mess of calls in Europe about what to do if the washer breaks, etc. Leave the instructions in your home exchange book. Being prepared will help YOU have a better vacation.

10. Do clean up your house before you go. It does not have to look spotless, but it does need to look inviting. I have a home office and the office is always a mess. I have given up cleaning it up for exchangers but I do cut a way through the mine field so that exchangers can use the computer for email.

11. If you are going outside your home country, by all means exchange cell phones. It will keep everyone's roaming charges down. I do that routinely. Remember, no one uses the cell phones to call Timbuktu unless you are actually exchanging there.

12. Use email to communicate. I think this one is obvious, but when I first started swapping in 1990, a huge telephone bill was always accumulated in January when the dealing was going on--not to mention sending out 200 letters to get about 5 responses indicating interest.

13. For heaven's sake, take the first reasonable deal and once you have committed, do not deal with anyone else. Hanging around waiting for the perfect offer in Tuscany will guarantee that you won't get an exchange. You almost never end up where you thought about going at the start of the year. Yes, I got an offer from Greece one year, but I had already committed to someone else. Too bad for me--and I have never had another offer from Greece.

14. The only reasons for canceling in my book are death, dismemberment and life threatening illness. If you aren't sure about your health, do not lead someone on. Their vacation will depend on your honesty.

15. Consider "odd" destinations. You do not have to go to London, Paris or Rome if you go to Europe. There are other places there. It's a big continent. Too many people fixate on European large cities. You can have a good time anywhere if you have the right attitude. I had wonderful exchanges in the US and Canada in places I would never have thought of going if someone had not written to me.

16. Negotiating for the following summer generally begins for experienced exchangers in September of the previous year. Many people have deals by Christmas. I have one in the negotiating stage right now in January in France. I do not regard exchanges as definite until both sides purchase tickets. However, before I would consider another offer, I would email the first family to find out if the deal we have discussed is still "on" before doing parallel negotiating. Basically, I am committed. By the way, the exchange came from Intervac.

17. House photos: I never ask for them. All houses have bedrooms, laundry facilities, kitchens and toilets. Photos tell you nothing. If the house is full of junk, they will push it out of the way to take the photos. I will give people photos of my place, of course, if they ask but, if they ask me if I want to see theirs, I always tell them I don't.

18. It is a fact of life that exchanging is easier if you live in a major tourist destination city. I live in the Washington, DC, suburbs 8-10 miles from downtown. I have no problems swapping. However, people who live in Detroit or Dubuque are not going to be as successful. A word to thw wise: If you live in a less touristed town, you can always talk about golf courses in your listing. You would be amazed how many people just want to golf. Try it. You might get more offers. Another thing to parlay would be swimming (Is there a lake nearby?). People with children like that.

19. Be a self starter. You are not going to a hotel. You are not renting a car. You have problems, you have to resolve them yourself. I once fixed a French shower (finding the tools was the hardest part). Cars will breakdown and you will need to deal with them--and maybe in a foreign language. Remember the swap where the car didn't work and the people were slobs? That was only the half of it. I broke my ankle as well ON THE FIRST DAY. I always joke that the positive part of that "vacation" was that I learned a lot of German words for car and body parts. You have to have a sense of humor even when everything goes wrong.

20. If you damage someone's car, you pay the deductible. Insurance will cover anyone driving a car with the permission of the owner in the US. The exchangers on the other end need to make their own arrangements so you can drive their car. The bottom line is to be honest about this. I have paid for dents. There was one exchange, however, where someone in Washington State said I damaged her car (it was a few scratches--nothing dramatic). I could not remember doing anything to it, but I did notice the damage. I thought it might have happened in a parking lot. I ended up splitting the deductible with her. I don't think either of us were happy at the end of that exchange. She thought I did the damage and I thought I hadn't. Splitting the deductible seemed to be the fairest way of dealing with it. Quite frankly, if the damage had been to my car, I would not have even repaired it. She was fussier.

If you have any questions, please just ask. And, if you want to swap, give me an offer I can't refuse!

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