Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Love buying beauty products to take back home? Here are the ones to avoid!
  2. 2 Best place in Italy for a tourist during Easter
  3. 3 3 Month Europe Itineray -- please critique :)
  4. 4 No Periods in British Written English!
  5. 5 What crazy coincidence or chance meeting have you had while traveling?
  6. 6 Dinner get-together in Paris?
  7. 7 Question about Alsa Bus from Cordoba to Granada
  8. 8 Madrid/Lisbon
  9. 9 Italy, beyond the most common Tourist Destinations
  10. 10 8ish days Zurich to Como...
  11. 11 Greek fuel cost
  12. 12 Trip Report Not Gone From Memory Or From Love — The Western Front Revisited
  13. 13 Train tickets, Swiss pass or eurail
  14. 14 Beach + City + Hiking + Art + Views + Food = :)
  15. 15 Can I do Stonehenge and Bath from Isle of Wight in 1 day?
  16. 16 Ireland last minute recommendations
  17. 17 Day trips from Florence
  18. 18 Aparthotel Adagio Paris XV feedback
  19. 19 May get together in Paris
  20. 20 Trip Report A few days in Naples - what a great city
  21. 21 itinerary help: 18 days in Wales/Scotland
  22. 22 Planning a Trip to Greece
  23. 23 Accommodation referrals Trieste, Gorizia and Cormons
  24. 24 Seville- Ronda drive time
  25. 25 bavaria itinerary in may with a 3 year old
View next 25 » Back to the top

TGV Tickets - SNCF Policy for Online Purchase with Foreign Credit Cards

Jump to last reply

Last week I got the email Alert-Résa from Voyages-SNCF that reservations would be open the following day for our Reims-Paris tickets. So I went to the site, chose my train with a low PREM fare, chose seats, filled in all the information including payment with my Cap One card (the same one that sailed through a few days before on the iDTGV site), and got the message that the payment had been refused. I then decided that I should create an account and try again. Same result with the Cap One card, then immediately tried again with two different credit cards (Visa & Amex) with no success.

Frustrated, I decided to send SNCF an email through the "contactez-nous" choice on their home page about the problem.

The next day, no response from SNCF, so I decided to try once more. This time the transaction went right through with the Cap One card and I printed the tickets.

This morning, I got an email from SNCF saying that they had researched the problem and found that the original orders had not gone through (n'ont pas été prises en compte), and that they noted that I had been successful later in validating an order.

The most interesting part of this email, though, was the statement of their policy regarding foreign credit card use to purchase tickets on their site:

"Je tiens à préciser que pour les cartes bancaires émises à
l'étranger, les paiements sont désormais limités à 1 transaction
par tranche de 24 heures pour un total de 300 euros par semaine (150 euros par jour).

A noter qu'en cas d'erreur de saisie et toujours par mesure de sécurité,
votre carte bancaire est bloquée 24 heures."

In brief: Foreign credit card payments are limited to 1 transaction per 24 hours for a total of 300 euros per week (150 euros per day).
Note that in case of an "erreur de saisie" (error of transmission?), for security, your bank card is blocked for 24 hours.

Knowing this may remove some of the mystery, if not frustration, when trying to buy tickets on the voyages-SNCF site.

54 Replies |Back to top

Sign in to comment.

Advertisement