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Speranza travel for trip booking for Croatia, Montenegro & Slovenia?

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I would like any positive or negative feedback on this travel agency/trip planner. It is the first time I will have gotten assistance in travel, as I typically arrange everything independently, but traveling with an older relative and a child, with potential significant driving for me, I wanted to get some help.

The woman I am working with has been great, but I cannot find much information on Speranza travel, just to confirm that they are solid. The recommendation for them came through Zicasso.

Please advise!