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SNCF sees the light

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HOORAY! FELICITATIONS! France's train operator has finally responded to long-standing and justified criticism of its bullying sales site. A redesign has eliminated the automatic bump that pushed North American customers towards its related RailEurope agency. I ran a test reservation all the way to the point of payment without having to specify my country. The opening page is cleaner and easier to use. The "direct trains" function can be turned off right at the top of the reservations page to allow for more choices. Finding the Charles de Gaulle airport station is easier too. Options for the company's evolving bus service are clear.
Without actually buying something I can't evaluate the methods of ticket delivery. Even so, SNCF has made a giant step forward in customer service. Merci!
http://en.voyages-sncf.com/en/

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