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    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
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Sixt insurance claim

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We rented a car from Sixt in Austria last month. There was a minor scratch at time of return and we accepted the liability for it, but a week later Sixt sent me a claim agreement of around 3000 Euro which is much higher for a small scratch like that. We tried to confirm it with Sixt but they summed it up as administrative loss, day loss cost etc.
Since we did not opt for extra insurance plan, they had blocked some extra amount from our credit card. However by now they have only charged the rental fee and no other fee is deducted but demand of 3000 Euro is not acceptable. Please help me to sort this matter if anyone has any such experience and let me know the consequences if I fail to pay the claim amount.

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