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Rome Tourism picks up the ball on Roma Pass and refunds thousands

As my previous message went after the Rome Tourism folks, this one gives them a big "way to go" for fixing the problem. Seems that since the Mayor of Rome is the one that caused the whole shut-down mess, everyone jumped on the "let's blame him" bandwagon.

So, if you filled out the complaint paper at a tourist info spot or did what I did and send a complaint email, Rome Tourism is refunding the price of all verified Roma Pass holders. In this case, I cannot ask for more, as they would have no idea who actually had the pass unless they complained in writing and then accepted the refund.

So while I still feel sorry for all of those that could not visit the sites, this action by the Rome Tourism people is just about the only way they could try to fix the problem.

Good job, but I still will no longer recommend the pass due to the price increase.

dave

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