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Rome Airport Shuttle - reliable?

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We'll (2 senior adults) be spending 2 weeks in Rome April 1-14, staying in an apartment in Trastevere. Our rental company can arrange a car, but it will be 55 euros (plus tip I assume). I see some Fodors folk are using romeairportshuttle.com. They advertise 45 euros one way, 85 euros it you book round trip ahead of time.

Has anyone used this service recently?

Questions: Is the romeairportshuttle price fair? How much of a tip is expected? Do they take you to your exact destination? And are they RELIABLE?

We could, I suppose take the train from the airport to the Rome train station but we'll be shlepping luggage and we'll still need to get from their to the apartment. We welcome advice.

Thanks for your help.

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