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Reservation to visit the dome of Reichtag, Berlin.

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Hi,

Does anybody knows how long does it take for the Visitor Services of Reichtag to confirm the reservation after registration on line? I registered for a visit for late Oct more than 2 weeks ago, given all my particulars and I received an automated response from the site informing me that the visitor services will get back to me for confirmation. It has been more than 2 weeks and so far nobody has respond. I am worried that my reservation might be overlooked. Can anybody please clarify?

thanks

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