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Renting car in Spain but going into Portugal.....transponder situation?

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I have friends who are starting their vacation in Madrid where they are picking up a car.
Their whole trip was set up by a travel agent , all is prepaid even their car. They were asking me how they will be able to travel on the toll roads that require a transponder when they travel in Portugal which is part of their trip.

I just called Auto Europe as I use them frequently and they had no idea how one can pay these tolls without a transponder or the inconvenience of going 48 hours after passing thru tolls to pay at a post office. That does not help when exiting the country to return to Madrid.

The AE guy I talked with thought maybe one was billed through the car rental agency when they got the bill from Portuguese authorities but these friends are afraid there could be extra fees or late fees added on.

Has anyone rented outside Portugal, then entered Portugal and driven on the toll roads requiring a transponder and how did that work? Thanks for any help.

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