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Rented an Apartment in Rome, but Now I'm a Bit Worried About it...

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My husband and I went to Rome in 2006 and rented a lovely apartment in Trastevere. We're going again in April, and this time we're taking our two teenage sons. The apartment we stayed at previously was not big enough for the four of us, so I needed to find something else. We rented last time using VRBO, so I looked there again and found a fantastic looking apartment, but it didn't allow the option to go ahead and book, so I put in an inquiry and moved on and looked at some others. I ended up on the rome capital apartment site, and saw the same apartment -- this time with the ability to book. So I went ahead and did it.

Now, of course, after making a deposit, I've heard very mixed reviews about this agency. I have no fear about the actual apartment -- there were glowing reviews from more than one site and it's perfect for us and our teenage sons -- but I can't help but worry about the agency. I can't back out and book through vrbo (I'd lose my deposit).

Does anyone have any insight into this agency?

Thank you.

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