Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Pompei, Naples and...Sorrento?
  2. 2 Trip Report Trip Report: Scotland, Vienna, Prague, and Berlin (May/June 2017)
  3. 3 Iceland early december visit
  4. 4 Paris to Italy
  5. 5 13 Nights Greece, first time, April 2018. HELP
  6. 6 God Save the Queen?
  7. 7 London flat rental: the more I research, the more frustrating it becomes
  8. 8 Spanish Medical Providers
  9. 9 Trip Report Mantova, Ravenna, Brisighella, Bologna
  10. 10 8 Days in Spain
  11. 11 9 Days in Spain
  12. 12 Christmas in Dresden 2017
  13. 13 Train from Polgate to St Pancras
  14. 14 Itinerary for 5 adults, 3 kids, 2 weeks, & 1 holiday adventure!
  15. 15 Venice to Zermatt by Train
  16. 16 Trip Report Ger’s Italian Trip Report: Padua, Ferrara, Siena, Perugia and Florence
  17. 17 Milan or Turin
  18. 18 Trip Report FRANCE 10 YEARS ON: Paris Dordogne Albi Toulouse Arles S Rhone and Nice
  19. 19 Barcelona alternative
  20. 20 Charming movie to watch if you've visited Erice in Sicily
  21. 21 Requesting feedback on proposed itinerary—London, Cornwall, and Wales, June 2018
  22. 22 He Musta Saw Us a-Comin': A Brief, Cautionary Tale about Taxis in Rome
  23. 23 Apple Pay on London Transit
  24. 24 Frankfurt to UK
  25. 25 Christmas Markets France/Germany
View next 25 » Back to the top

RENFE error message during payment

Jump to last reply

Greetings!

Trying to purchase tickets for AVE train and I keep getting different error messages.

I tried 3 different cards (visa, Visa, and Master card). And I also tried Safari and Chrome on my MacBook. I got two types of messages.

Errors found:

The process cannot continue right now. We apologise for any inconvenience (G001-RS13)

Errors found:

something to the effect that cannot buy using this terminal ....

I purchased tickets from Renfe in 2014. I think I had some troubles then too but I cannot remember how exactly I managed to do it. Just now checking old PDF tickets, I see that I was able to use my main MasterCard which is now not going through.

I called my bank (MasterCard) they said they didn'T see any attempts today to charge my card.

What am I doing incorrectly?

I do not have access to a Window computer *_*, so I cannot try on that.

7 Replies |Back to top

Sign in to comment.

Advertisement