Europe Forums

Start a new topic Change Forum
Advanced search

Rail Europe booking problems from Australia

Jump to last reply

Take care, I have had problems booking with the raileurope.com.au web site for a trip from Paris to Munich with a stop in Strasbourg.

The inital booking wa made for several people at a total cost of $AUD 683. The booking could not be confirmed and I had to wait for an email to tell me that it was confirmed before completing the booking. The email arrived with instructions on how to complete the booking that did not make sense. I tried unsuccessfully to contact Rail Europe via their web site and via email but could not et any response.

After a few days (when the original booking would have expired), I made a new booking. Guess what, the cost had now increased to $AUD 809 and the problems were still there. I received an email telling me that the booking was now confirmed and could be completed but the instructions did not relate in any way to their web site.

At this stage, I gave up and tried to make the bookings directly through my daughter in England. The bookings were completed quickly and the total cost about $AUD 290. In part this was a lot cheaper since we were able to take advantage of an advance purchase ticket that was not available through Rail Europe.

I will not be going back to Rail Europe in a hurry!

9 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Europe activity »
  1. 1 Any recommended shops on Rue du Cherche Midi? Or nearby?
  2. 2 Paris Perfect: Which Apt for Honeymoon?
  3. 3 Rome Areas to stay
  4. 4 Trip Report Europe (London/Berlin/Venice) Last MinutepPractical/Ordinary
  5. 5 Sicily in May 2015 Itinerary Question
  6. 6 Pleasant Perches from which to Ponder Paris?
  7. 7 Trip Report Chilling in the Cyclades May 2014--Mykonos, Naxos, Paros, Santorini, Athens
  8. 8 Need Advice: 12 Days in Europe
  9. 9 St Germain
  10. 10 Amsterdam + Alps + Tuscany in 2 weeks
  11. 11 Trip Report Review of Air France A380 Premium Economy
  12. 12 Lakes District UK
  13. 13 First cut at Andalusia itinerary 15 nights
  14. 14 Santorini Airfare - what's a good deal (generally/historically)?
  15. 15 15 days in Europe from 15 Dec 2014 to 1st Jan 2015
  16. 16 Garmisch Partenkirchen Christmas packing list
  17. 17 Suggestions for places to stay on Madeira, but not Funchal? And driving?
  18. 18 First timers travelling through Italy, Switzerland and France in Feb/March
  19. 19 Paris French Language School - Help me decide:
  20. 20 Vicenza and Padua (Palladian villas) without a car
  21. 21 Swiss lakes with elderly relatives
  22. 22 Suggestions for Munich in early December
  23. 23 Have you recently visited Copenhagen?
  24. 24 Trip Report Oct. 2014 in Croatia, Slovenia, Montenagro and Bosnia-Herzegovina: TR
  25. 25 Trip Report A nine day whirl through Istanbul and Cappadocia
View next 25 » Back to the top