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Rail Europe and UPS

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I posted this yesterday under an old thread, so will post here as a new topic.

I just bought rail tickets on raileurope.com. What a mistake. I don't remember where I bought rail tickets before, but it wasn't rail europe. First, they do not allow printing tickets at home--totally stupid in this day and age. Second, they ship to your home address--POBox not allowed. You must be home to accept and sign for delivery--no indication on what time they will be there, just a 10-hour window. Package is scheduled for delivery tomorrow. I have plans for tomorrow that I must cancel so I can sit home all day and wait for my package. I have the option of changing the delivery date, but that will be another $5. Another option is to have it held at a location of UPS' choosing and the only allowable one for my location is 30 minutes away from home. I've been steaming all morning over this. Now, we need to purchase seat reservations (typical for European trains) on top of the full-fare we paid for the tickets and the $18 delivery charge. So, I guess my beef is with both rail europe and UPS. How do these people stay in business?

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