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Question on Logging into Trip Advisor

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I'm down to the details for transporation during my Sicily trip in April....

Several Fodorites have recommended getting localized bus, etc. advice from the experts on Trip Advisor, as there is more detailed info there.

Problem is, I cannot remember my Trip Advisor password and the promised links to re-set my password do not arrive to my e mail account from the Trip Advisor web site.

I can find no other way to contact their webmasters. Any suggestions??!

thanks in advance!

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