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Question about Bateaus Les Vedettes du Pont Neuf company (Paris)

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I ordered their internet tickets for a night cruise two days ago. The tickets never came up on screen to print, I didn't get an email from them however the transaction went through my bank. I have emailed and they have not responded. The phone number provided on their website is not in service. Does anyone have any information about how I can go about getting in touch with them?

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