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Puzzling Customs Bill

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I recently shipped a sweater home from Iceland. Fodors says in their books that good worth up to $200 per day can be shipped home free of duty/tax. A person at US Customs confirms this on the telephone, but DHL sent me a bill for duty on the sweater anyway. The Customs web page contradicts the person I spoke to on the phone and Fodor's guide. Does anyone know the specific rules about this so that I can fight DHL intelligently?

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