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Purchasing Vienna Opera Tickets Online

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Hi, all...

I have registered with the online ticket site for the Vienna Opera. The show I want is May 14 so, apparently, it is too early to get the seats.

However, I can pick a range of prices and pay in advance.

My questions are:

How can I pick up the tickets...obviously at the box office...but can I have them mailed or emailed? It looks like they will hold the tickets at the box office till May 12...but I don't arrive in Vienna till May 13.

By paying now, does that guarantee seats? In other words, is the waiting list first-come-first-served, or lottery?

Thanks for this and any other insights you can give me.

I want to lock in the tickets as soon as possible.

SS

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