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Purchasing Trenitalia Tickets

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I thought I had it figured out and I did until I went to purchase trenitalia tickets from trenitalia and I must have entered the wrong credit card info three times and then got rejected. I swear, how many ways can you enter the same info the wrong way. I must have found them all. Never had this problem before with the same card. I would still like to purchase tickets for three from Rome to Florence and return before we leave in November. I can always get them at the station in Rome, but I would like to get premium seats and probably need to purchase them in advance. Any recommendation for ticketing agencies woud be apprecated. I checked one agency and they were offering premium tickets on direct (rosa) train for less than half of what Trenitalia was charging. Is this possible?? Thanks for any info.

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