Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Trip Report Two weeks in Bosnia and Herzegovina
  2. 2 Day trips from Uzes
  3. 3 Visiting the Black Forest
  4. 4 One week travelling from Spain to Paris
  5. 5 Sept. 2016 Apt. In Paris just cancelled---YIKES!
  6. 6 Itinerary help please!
  7. 7 How did you or your family ended up in the country you are living now?
  8. 8 France to stop making foie grois
  9. 9 Sept Help Needed Hotels & Timing: Budapest, Prague, Berlin, Amsterdam
  10. 10 Croatia couples itinerary
  11. 11 Barcelona to Morocco
  12. 12 Paris Museum Pass and Skip the Line
  13. 13 ls there anything such as Spanish cuisine?
  14. 14 Approx cost of taxi between Sorrento and Positano
  15. 15 Traveling with medication in bulk
  16. 16 European countries thst could use some hospitality lessons.
  17. 17 Trip Report Germany, May'16: Four seasons in three weeks.
  18. 18 Ireland driving itinerary
  19. 19 Spain in November
  20. 20 "PARIS FOR RENT". Apartments----has anyone used this service?
  21. 21 La baule and La Rochelle compared to Biarritz and st malo
  22. 22 Laundry - Ireland?
  23. 23 AVE train tickets questions.
  24. 24 Venice, Maggiore, Jungfrau
  25. 25 Istanbul - Would you go there?
View next 25 » Back to the top

PSA: Hotels.com Mobile website booked the wrong dates

Hello everyone
I just wanted to warn fellow travelers that I booked a hotel on hotels.com, on their mobile site (on my phone) and the wrong dates were booked. I booked it for Sept 27-28. When I received the confirmation e-mail it is for Sept 20-21. Since the hotel I booked is no-refund policy for the rate that I paid, it has been at least 3 hours on the phone with hotels.com, and then finally calling the hotel directly to resolve it. Luckily I'm still at home, I would never want to do something like that while travelling.

Do not use hotels.com mobile site in the near future until they fix their site! They never would actually admit on the phone there was something wrong - I'm sure they are used to customers who make mistakes - but in this case I am sure I did not make a mistake!

No Replies |Back to top

Sign in to comment.

Advertisement