Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Driving Itinerary in Austria Advice Please
  2. 2 Amalfi Coast restaurants...are dinner reservations a must?
  3. 3 Train Travel in Germany
  4. 4 Castle Hunters on HGTV - anyone watch?
  5. 5 Italy with kids - lost in the wilderness of planning - please help
  6. 6 Advice on Tuscan hilltowns itinerary
  7. 7 Barcelona Itinerary
  8. 8 Trip Report Texans Take a Tour
  9. 9 Trip Report Trip Report: Bellagio, Milan, Venice, Cinque Terre and Piedmont
  10. 10 6 nights in Portugal? Suggestions?
  11. 11 If you can travel anywhere, Where would you travel?
  12. 12 Lisbon
  13. 13 Puglia, where to stay for 8 days or so
  14. 14 One night in Amsterdam?
  15. 15 barcelona
  16. 16 Two-week itinerary, Barcelona + Madrid + Andalucia
  17. 17 A plethora of islands
  18. 18 Referendum in Greece
  19. 19 Place to stay--Ring of Kerry and Aran Islands
  20. 20 10 days in spain
  21. 21 London to Edinburgh transportation
  22. 22 Bergen Tour.Any suggestion pls.
  23. 23 cable cars at Wank Mountain
  24. 24 Interlaken vs. Lucern vs. Zurich
  25. 25 Jewelry in Bologna, Italy
View next 25 » Back to the top

Posting from Siena-ATM emergency! Help needed!

Jump to last reply

Hello fellow travelers,

We're in the second half of our trip to Barcelona and Italy, and we have had many issues getting money out of the ATMs in both Spain and Italy with our Capital One 360 card. However, until we got to Bellagio, we were able to get by with 500€ at a time ( which we were doing to get enough to pay cash/ get 10% discount on our hotel bill).

In Bellagio, when we tried to get more than 500€ in a day, the machine refused the transaction, and so we tried smaller amounts, at which point, it suddenly stopped recognizing the card! I called Cap1, and was assured that the problem is not on their end, but that perhaps we'd gone over our limit by forgetting to take the dollar/euro exchange as well as fees for the host bank into account.

So, the next day we tried my husband's card, linked to the same account, and he got 500€, then tried to get 250€ more to pay the hotel: at which point, his card stopped working!

We went into a bank in Bellagio, but they would not give us an advance on the card. Then, we tried our cards in San Gimignano yesterday, thinking it would be okay since it was a new 24 hour period. Neither card was recognized, so we went into a bank there, but she told us that their branch was not authorized to give cash. She suggested Poggibonsi or Florence branches, possibly Siena.

This morning, my husband walked into a bank in Siena, but no one spoke English. So in desperation, he tried our ATM Card with Bank of America, even knowing of the hefty fees, and that card wasn't recognized either!

We will be in Florence in two days, and we can try the BNL Italia branch, which has helped us before. Hopefully, they will help, but I have my doubts...

Do any of you seasoned travelers have any suggestions for us? Our cash is getting low. We have been charging everything, but we still have over a week to go, and this is getting scary!

38 Replies |Back to top

Sign in to comment.

Advertisement