Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Munich restaurant recs
  2. 2 Norway accessories and must have
  3. 3 To Varenna from Milan Malpensa: By car or by train?
  4. 4 Layover at Lisbon and trip to Sintra
  5. 5 Trip Report Trip Report Crete May 2016
  6. 6 Trip Report England and Wales by public transport
  7. 7 Norway holiday locations
  8. 8 When to go to Norway for a ski trip?
  9. 9 Trip Report Our European adventures
  10. 10 TRAVEL COMPANION WANTED
  11. 11 Auber metro station incident 27.08.16
  12. 12 Bordeaux TRIP
  13. 13 How to spend a glorious week in Switzerland?
  14. 14 Wearing The Hijab in Slovenia???
  15. 15 Croatia-Slovenia- 30 days Road trip itinerary-2017
  16. 16 20 free days of Europe
  17. 17 Greece in 15 Days
  18. 18 Adaptors for Belgium
  19. 19 Dublin Hotel Recommendations
  20. 20 Walking Scotland
  21. 21 Home base for a month in France?
  22. 22 Train Ticket Help
  23. 23 Trip Report Trip report (Lisbon, Doura valley, Marvao, Evora, Algarve)
  24. 24 Train reservatiions needed in Switzerland in October?
  25. 25 Seeking suggestions: Bavaria, Austria, Prague Trip in Fall
View next 25 » Back to the top

Possible to change economy ticket on trenitalia to new destination?

Jump to last reply

Hello

So I booked a ticket from Rome to Bolzano using Trenitalia. I ended up with a 2nd class economy ticket on the frecciargento to Verona, then a Regionale to Bolzano.

Now, it looks like my trip plans have changed, and now I wish to make a stopover in Modena to visit the Ferrari factory. This means I have to change my train itinerary from Rome>Verona>Bolzano to Rome>Bologna>Modena and then buy an additional Modena>Bologna/Bolzano.

Is it possible to change my existing ticket, so that I can apply the money paid on the original ticket to the new itinerary? It is not just a time change but an actual itinerary/destination change- I looked around for info on that but it did not seem obvious if it was possible. "Economy" tickets say they are changeable but not refundable, but I don't know if changeable means just picking a new time, or if you can change the destination too.

I logged into trenitalia and selected my trip, then chose "exchange solution", but when I went through it had an error saying that the ticket class must be "economy cambia biglietto". I don't know if it is some random error or a consequence of a limitation of the Economy ticket.

Would this be possible if I called trenitalia on the phone? (Do their agents speak english? I know no italian) or, can I get this changed at a train station once I arrive in Italy and am able to speak to someone at the ticketing desk, or would I have to simply eat the price paid for the previously booked ticket and just book new ones to reflect the new itinerary?

Thanks, not sure how best to proceed from here

10 Replies |Back to top

Sign in to comment.

Advertisement