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picking up Alhambra tickets

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I bought Alhambra tickets online several months ago. I just realized reading some forum posts that when you pick up the tickets at the alhambra from a machine you need your PIN for the credit card. I don't know that info and the CC company won't give that info over the phone and will only mail it to your house. That wouldn't get to me before I leave for the trip.

So is my only solution, having the credit card I purchased the tickets with, but not the PIN for the CC, to queue up at the Alhambra in a line that has a person? Will I be able to pick up my tickets from a person at the Alhambra that way (unable to use the ticket machines, but still able to get my tickets)?

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