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Perillo Tours - Bad Experience

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Sicily - S. Italy - Rome/Sepotember, 2005

My dream trip was unsatisfactory due to uncomfortable hotel rooms (no hot water/no air-conditioning/flat,lumpy mattresses and pillows/noisy locations) and repetitive, mediocre meals --- all chosen by Perillo Tours. To that, add an overcrowded bus and no tour guides provided for us at some major Greek/Roman sites.

The hotel at Taormina (3 nights) had a train rumbling past every 25 minutes from approximately 6AM until after midnight --- just between the property and the sea. I had to change rooms 6 times and what added insult to injury was that I paid Perillo a single-supplement fee of over $600, in addition to the very high cost of the tour.

I wrote a letter to Steve Perillo expressing my legitimate complaints and received, in my opinion, a response from Customer Service that was dismissive and that offered no remedy for my inconvenience and disappointment.

If you wish to have details, please write and I will be happy to provide them to you.

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