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Paris Opera Bourse - help?

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I purchased a ticket to a sold out ballet through the Paris Opera Bourse on Tuesday. I don't speak French and have been using a translation program to understand the pages, so may have missed something. The seller sent me the ticket via e-mail on Wednesday and I confirmed receipt of the ticket with the bourse. In reading the FAQs, I believed at that point that the "escrow" was closed, the sale completed and the funds released to the seller. However, today I received an e-mail from the seller saying he was disappointed to let me know that he is canceling the sale.

Now I'm confused, as I thought the sale was final. This morning the ticket on my Paris Opera Bourse page showed with a status of "en cours", but now it shows as "termine", so I believe the sale has been completed. I'm not sure how the seller could cancel the ticket now.

Does anyone have any experience with the Paris Opera Bourse and have an understanding of how this works? Can the seller cancel the ticket now? I have no proof that the ticket I have in hand is the ticket that the seller sold me via the bourse. The bourse receipt just list the day/time/section. The ticket I have matches that day/time/section, but the seat and row are not specified on my receipt. I'm concerned that I'll show up and the gentleman will have already used the ticket and will claim the seat.

I have sent my questions to the bourse via their contact page, but they won't be available to answer them until Monday.

Many thanks for any assistance or suggestions.

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