nonni97

After a year of planning and anticipating this wonderful trip, we have had to cancel our hotel and flight to London. Does anyone know if the UK theatre will refund our $$ for Sept. 21st "Wicked" tickets if we mail them to the box office and they can resell them? So far we have been unable to reach the box office to ask this question. We have contacted the London hotel concierge to get the box office phone number since other numbers we had would not go through. Tickets were purchased through Ticketmaster. As a last resort maybe we could try Ebay, although that seems complicated. Any suggestions would be appreciated.

Carrybean

What a shame!

Did you contact customer service at Ticketmaster? Check the link on the right side about halfway down:

http://www.ticketmaster.co.uk/h/help.html

nonni97

Carrybean, Thanks for that info. I had no idea that Ticketmaster had an option for reselling tickets. I will definitely check it out.

smartcookie

I would also try Craiglist.

smartcookie

And eBay.

wrrllw

Can't you claim for them on your travel insurance? I guess it depends on 1) if you have any, and 2) why you cancelled... but, for legitimate cancellation claims, most travel insurance policies reimburse the cost of "pre-booked excursions" (which is what this is)... I've done it successfully before...

Kellye

That is horrible...especially losing the Wicked tickets. My daughter and I went last weekend and it was terrific. If you can't resell through Ticketmaster, I would suggest the ebay route. Good luck!

SusanP

I don't know if this is still the case, but when I went to the theater in London a few years ago, I had to show identification to pick up the tickets at the theater, so I could not have sold them to someone else. Did they mail you the tickets? Then I could understand how you could sell them, but if you were picking them up at the theater, that might be a problem.

janisj

Just about every theatre sells Returns the day of performance. If they sell, you get most of your money back (minus a % service charge)

But for a popular show like Wicked - I'd just sell them on Craig's list/e-bay etc . . . . .

machin

Good luck. Hopefully someone on this forum would like to buy them from you.

caroline_edinburgh

Theatres do resell tickets for you, if you bought the tickets from them and the performance is sold out. I don't think they'd resell tickets bought through a third party like Ticketmaster. But it seems you have a solution anyway, if Ticketmaster has a resell function.

I never understand why people pay over the odds to buy tickets through agencies rather than direct from the theatre, other than in the rare few cases where that's the only option.

Sorry your trip was cancelled, though. Presumably you can't reschedule it and swap the tickets for another date ?

Sarvowinner

eBay! I buy tickets on eBay all the time.