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Need help making VIP seat reservations on Golden Pass train

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I would like to make VIP seat reservations on the Golden Pass Train from Interlaken to Montreux on August 16. We plan on purchasing the Swiss Pass (2nd class) upon arrival in Switzerland.
So far, no luck. I went on the golden pass site (www.goldenpass.ch) and no date I entered had availability, so I called the Swiss Travel office in the US. The fellow there said the August date shouldn't be too far in the future, but he was unable also. On raileurope, I can't see how to specify the VIP seats.
I have e-mail sent to the golden pass site as well as rail europe,but so far no response.
Can't believe this is so difficult! Can anyone help?
Thanks

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