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Madrid Airport Security issues with Theft and no Police response

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My smartphone was stolen May 25, 2012 in Terminal 1 around 8:30am while going through security and the police could not care less. They actually don't even listen, they just hang up on me.

I noticed shortly after it happened and even asked if they could review the tapes quickly before my flight left me, thinking I could explain to whoever took it that it was useless to them since it is not a global phone. It is a $500-$600 phone monetary value, but priceless for all the pictures (from my trip and from the week before including my niece's dance recital), music, apps, documents, etc. stored on it. I had to frantically change all my passwords to all accounts connected to the device since everything was stored in it for easy access.

I am not really sure why they would not just get to the bottom of it right away since it is no value to anyone else? So now they are having to deal with me calling them daily requesting to make a report, which I am hung up on constantly but hoping that maybe the phone and storage has not been discarded yet and they can review the security camera to see who has it.

There is definitely something going, I am wondering if anyone else has had this problem and if they have any tips on how to get this resolved.

I have been calling the main airport line 902404704 and two police lines 913010717 and 913010900 during all of my spare time trying to get some help.

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