Europe Forums

Post New Topic

Recent Activity

  • Announcements:
  • Umbria Writers Needed
    by Emily_D Fodor's Editor | Posted on Jul 16, 15 at 03:13 PM
  • Writers Need for New Zealand Guide
    by Emily_D Fodor's Editor | Posted on Jul 15, 15 at 03:11 PM
View all Europe activity »
  1. 1 Kerry /Dingle Bus Tour
  2. 2 Trip Report Return to Paris after 15 Years
  3. 3 Travel help laundary
  4. 4 Restaurant recommendations Athens
  5. 5 Trip Report Trip Report: Ghent, Normandy and Brittany
  6. 6 6 nights in Dublin
  7. 7 "Meals Game Plan" for Rome, Sorrento, and Florence, per piacere.?
  8. 8 Puglia and Matera
  9. 9 Going to Istanbul for 3 days
  10. 10 Help with 1 week in Normandy / Loire Valley
  11. 11 Trip Report MaiTaiTom's "Insane For Spain" - 2015
  12. 12 Italy- Sicily and the Amalfi coast - travel logistics
  13. 13 After Bordeaux - any suggestions?
  14. 14 Newbie - seeking any advice
  15. 15 Is credit card rental car insurance worth it??
  16. 16 Bruges to Brussels Central
  17. 17 Tour Sicily in 11 days by public transport
  18. 18 Norway and Netherlands
  19. 19 Getting married in Europe- Ceremony
  20. 20 Lisboa upscale hotel choice (??)
  21. 21 Barcelona
  22. 22 Croatia vs Prague - suggestion pls
  23. 23 Paris tipping hotel maids
  24. 24 Trip planning--Portugal and Spain
  25. 25 Cinque Terre
View next 25 » Back to the top

"Lost" reservation for Venice B&B - need advice

Jump to last reply

I made a reservation for a highly rated B&B in Venice last September and sent an email to reconfirm it a week ago. The first reply I received said that she did not have the reservation, but when I sent the emails from September showing that I had a conformed reservation, I received an email on May 1st saying that she had mixed up the names and that we DID have a confirmed reservation. I thanked her and asked for directions, which she sent, and then thanked her for sending them and said that we looked forward to staying at the B&B on May 11th.

Yesterday (May 3rd), I received an email saying that we had not responded to her request that we reconfrim! I have sent multiple emails with no response and called at least 25 times. I am certain that I am calling the number correctly (O11 39 then the number listed in the email from a landline; +39 plus the number from a mobile phone). It rings and rings with no answer.

We are leaving for Italy in 3 days and I am very concerned as to whether our reservation will be honored. I will keep emailing and calling but if I don't hear back, I don't know whether to show up and hope that we have a reservation, or reserve another place. She has our credit card number to hold the reservation.

Please help us determine the best course of action. We have been dreaming of visiting italy, and specifically Venice for 25 years and are very distressed.

20 Replies |Back to top

Sign in to comment.

Advertisement