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London Heathrow Customs Help

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Hello,

What is it like going through Customs at London Heathrow Airport? I will be in London in a few weeks on a 15 hour layover - I'll be staying at the Yotel (Terminal 4?) overnight.

I am flying in on Virgin Atlantic from Los Angeles to London Heathrow, and then taking Scandinavian Airlines System (SAS) from London to Oslo, Norway.

A few questions:

1). How long does it take to generally clear Customs? What is entailed in the process?

2). Will my checked luggage be transferred to the SAS flight, or will I have to pick it up at the baggage terminal, and if so, will it still be there after I clear Customs (if Customs takes a long time?)

I apologize for my potentially trivial questions - this is all very new to me.

Thank you in advance,

Eric

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