KLM Northwest
#2
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It will be Dulles - Amsterdam on Northwest and Amsterdam - Rome on KLM. <BR>I have never flown Northwest, but know that they have a very *average* image. KLM is OK, it depends a lot on the crew if the service is excellent or so-so. (as on any airline these days)
#3
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If I were you, Geo, I'd go for it, fast. <BR>I flew NW to Germany in the spring and it was entirely pleasant, although I feared it would be a horror. The food was actually good. <BR>When I used to fly KLM to Europe from Canada in the late 80s, it was excellent, too. I'm sure NW/KLM will be average/fine as airlines go these days. If it gets you to Rome safely, then that's gotta be great, right? <BR>Buon vaggio (or however it is spelled)!
#10
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We have used NW/KLM to Italy the past two years, flying from the west coast. The first year, flying home from Milan, the computers at Malpensa went down causing us to be late into amsterdam. NW would not let us board our flight because they had closed the cabin door, even though the plane sat on the ground for another half hour while they tried to load an oversize piece of luggage. <BR>This year, after an aircraft change in Detroit , we were delayed because someone forgot to fill the watersystem. On the return, approx 30 minutes out from amsterdam, the pilot announced that there was an unidentified piece of luggage on board and that we would have to dump our fuel and return. In spite of all this, if the price was right, I'd book tomorrow. Oh yeah, the food was good and the flight attendants were excellent.
#13
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We flew NW/KLM from Minneapolis to Amsterday to Milan in May. The flight was an hour late leaving Minneapolis, but we still arrived on time in Amsterday. The return flight from Rome to Detroit was a nightmare. We sat on the ground in the plane for three hours because of mechanical problems. The attendants brought us one small cup of water during the three hours. Shortly after we finally took off we were served a light lunch. We didn't see the attendants again for 6 hours when they served us the worst pizza and cookies I have ever eaten. I have never seen such hostile attendants on any other flight. They informed the person ahead of me that he was not paying for the food, only the seat, so he was lucky to get any food at all. I guess since I usually fly British Air from Phoenix to London when we go to Europe we are accustomed to better service. I would not fly them again unless they were considerably cheaper than any other airline.
#14
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We fly Northwest almost exclusively, due to our location. While I won't say they are superior to other airlines, the WorldPerks program is outstanding, their online booking is extremely easy and low fares are regularly available. When glitches have occurred, we've been well compensated.